We have an exciting opportunity for an enthusiastic and vibrant Sales Assistant to join our award winning team! Whilst previous sales experience is not essential, the successful applicant must be reliable and hard working, paralleled with excellent inter-personal skills. Simply Baby works with all the industries’ major top brands and therefore being up to date with product knowledge and professionalism is key. We are therefore seeking an individual with a drive for learning and who is keen to continuously keep up to date with industry news.
The successful candidate will also work within our growing e-commerce business and be involved with the processing of orders captured online.
The job role is between 21 hours per week including Saturdays.
Job Responsibilities:
- Working with all the industry top brands, providing customer instore demonstrations and price quotations.
- Providing a professional instore shopping experience for our customers, including advice on car seats.
- Day to day assistance with website updates.
- Taking and implementing telephone orders
- Dealing with after sales customer service issues
- General shop floor & merchandising duties and ensuring the store is always tidy and ready for opening the next day.
- Assisting with product deliveries and ensuring stocks are accurate. This also involves making sure deliveries are stored in the correct locations.
- Operating the till system, taking orders and processing payments.
The Individual:
- Strong selling skills, with the ability to upsell instore.
- Excellent communicator: This includes working well within the team and also on a 1 to 1 basis with customers.
- Experience of using and implementing Social Media tasks is essential.
- Basic computer skills are a requirement.
- Our stock items are heavy! The successful applicant must have the ability to be able to move and lift boxes into and around the stock rooms.
- Friendly & professional with an open willingness to approach customers.
- Ability to work under pressure in a busy ever changing store environment.
Salary: Competitive salary
To apply, please submit your CV via email, also stating your suitability for the position to: julie@simplybabylancaster.co.uk.
